Automate and Elevate
Streamline operations, reduce busywork, and boost productivity with automation systems built to match your workflows.
Built for local businesses, service companies, and online brands — without the “tech headache.”
Intelligent Workflow Automation
Discover our process
Up to 40%
increase in operational efficiency for automation-ready businesses
Transform Your Business Operations.
Explore our toolsWe map your workflow, automate handoffs, and add AI where it actually saves time (not where it just looks cool).
Boost, manage, and Amplify Your Reputation
Your Online Reputation, Perfected
Get a Reputation PlanAutomated Review Requests
Send perfectly-timed review invites by SMS/email after key moments (job complete, purchase delivered, claim closed). More reviews, less effort.
Works with your existing customer list.
Monitor and Respond
Get alerts for new reviews and respond fast with on-brand templates. Turn negative feedback into trust (and protect your ranking).
Comprehensive Reporting
Track rating trends, response time, and review velocity. Know what’s working, what’s slipping, and what to fix next.
Enhanced Review Management
Centralize reviews across platforms and keep your reputation consistent. Organize, prioritize, and act from one dashboard.
FAQ
Everything you need to know about business automation — workflows, integrations, results, and ongoing optimization.
Not at all. We build automations that feel simple on the front end — clean forms, clear dashboards, and “it just works” workflows. We handle setup, integrations, and testing so you can run the system without needing technical skills.
Automation removes repetitive manual work (follow-ups, routing, reminders, logging, status updates) so your team can focus on higher-value tasks. Most businesses see faster response times, fewer errors, and smoother handoffs — which translates into higher conversion and better customer experience.
Common automations include: lead capture + routing, appointment scheduling, quote follow-ups, missed-call text back, review request campaigns, invoice reminders, onboarding sequences, internal task creation, CRM updates, and cross-platform syncing.
No — automation protects your team’s time and ensures customers never fall through the cracks. You still control messaging and handoff points, and we design workflows that escalate high-intent situations to a human when it matters most.
We track performance with clear reporting: response times, lead-to-appointment conversion, follow-up completion, pipeline movement, and “time saved” estimates. You’ll know exactly what’s working and what to optimize next.
Get the free eBook: Turn traffic into leads
Practical playbooks + templates for local SEO, conversion-focused pages, and follow-up systems that help service businesses convert more visitors into calls, forms, and booked appointments.
- Local SEO checklist for maps + “near me” visibility
- Landing page framework that increases conversion rate
- Follow-up templates to turn leads into customers
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Crafted Matrix provides AI chatbots, static websites, SEO optimization, business automations, near-me technology, mobile apps, and digital marketing services for businesses seeking measurable growth.
Company
Get in touch
- sales@craftedmatrix.com
- (703) 740-9726
- Serving businesses nationwide with a focus on measurable growth.
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Thanks so much for the kind words, Jerry! It was my pleasure.